Air Conditioning Repair

There’s nothing worse than your air conditioning system going down when you need it most. At EPT, we provide a rapid response 24/7 repair service. Our team aims to be on-site within 4 hours, but arrive much earlier in many cases with the correct equipment and tools to provide a first-time fix.

Our engineers are based around the UK, ensuring that no matter where you’re located we’re only ever a phone call and a short drive away. We’re happy to offer our dedicated repair service for systems that we have and haven’t installed. 

Getting it right the first time 

Our engineers have fully loaded vans armed with the latest tools, parts and equipment to ensure that they are able to provide any conceivable repair required. We aim for a first time fix every time to ensure minimal disruption in getting your system back up and running. 

On the rare occasions where we can’t provide on-site repair, we always aim to leave our customers with a temporary solution should we need to take the faulty system off-site for repairs or replacement. Unfortunately, not everything can be repaired on-site even with the right tools and parts, but our chief concern is ensuring that you’re covered when you need it. 

Brand experience

There are a wide variety of ‘big brands’ who provide the vast majority of air conditioning systems throughout the UK and each is unique in a number of ways. As such, you want to partner with a firm who are familiar with your units and are experienced in providing effective repairs. 

At EPT, we work with all major manufacturers and our engineers are well versed in providing repairs across all units, including Mitsubishi, Sanyo, Toshiba, Fujitsu, Panasonic and many more. 

Training and quality 

We invest heavily into our engineers to ensure that they have the right skills and training to deal with repairs. Like many industries, air conditioning evolves and changes and we’re fully committed to giving our dedicated teams the knowledge and skills required to deal with the most modern systems, as well as older ones that are still in service around the UK. 

Not only do we invest in the technical skills required, but we also train our staff to be personable and professional at all times. Every single person who works for EPT is aware of our core values and our unwavering dedication to providing outstanding customer service, each and every time.