Unplanned and planned repairs are an unavoidable fact of life for many businesses. Even with the best maintenance schedules in place, systems can fail and require repairs, whether immediate or not.
At EPT, our vastly experienced and skilled service technicians are on hand nationwide to provide quality repairs when you need them most. We work with a variety of systems, including air conditioning, mechanical and electrical, as well as repairs to building fabric as required.
First time fix
There’s nothing more irritating than waiting for an engineer only to find out they don’t have the correct part or tool. It’s for this reason that our service technicians maintain fully stocked vans complete with a wide range of tools and original-quality parts. This is all part of our commitment to providing first time, on-site fixes as often as possible. We also invest heavily in training to ensure that our engineers are up-to-date with the latest models of each system and know the best methods to provide quick fixes that last.
We place great emphasis on providing a quality fix that stands the test of time. We use only original-quality parts and our technicians will always seek the most permanent solution to a fault. This means that our customers have the peace of mind that once we fix something, it stays fixed.
The only time that we provide a temporary solution is in the event that we need to carry out more extensive repairs to ensure that you are up and running in the meantime.
24/7 emergency callout service
Our 24/7 emergency callout service is available 365 days of the year. From the point of your call we aim to have a qualified service technician in contact within 30 minutes to provide advice and an estimated time of arrival, which in most cases will be within 4 hours. Our technicians are strategically placed throughout the UK to ensure that no matter where you’re located, you’re never too far from an EPT qualified technician.